Shipping & Delivery Policy

Last updated on 12-05-2024 16:07:06
For International buyers, orders are shipped and delivered through registered international courier
companies and/or International speed post only. For domestic buyers, orders are shipped through
registered domestic courier companies and /or speed post only. Orders are shipped within 6-7 Days days
or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject
to Courier Company / post office norms.
MOHANDIS ENTERPRISES is not liable for any delay in delivery by the courier company / postal
authorities and only guarantees to hand over the consignment to the courier company or postal authorities
within 6-7 Days days from the date of the order and payment or as per the delivery date agreed at the
time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery
of our services will be confirmed on your mail ID as specified during registration. For any issues in
utilizing our services you may contact our helpdesk on 9867782096 or info@mohandis.co.in.

Cancellation & Refund Policy

Last updated on 12-05-2024 16:06:41
MOHANDIS ENTERPRISES believes in helping its customers as far as possible, and has therefore a
liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made immediately after placing the order.
However, the cancellation request may not be entertained if the orders have been communicated to the
vendors/merchants and they have initiated the process of shipping them.
• MOHANDIS ENTERPRISES does not accept cancellation requests for perishable items like flowers,
eatables etc. However, refund/replacement can be made if the customer establishes that the quality of
product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team.
The request will, however, be entertained once the merchant has checked and determined the same at his
own end. This should be reported within Only same day days of receipt of the products. In case you feel
that the product received is not as shown on the site or as per your expectations, you must bring it to the
notice of our customer service within Only same day days of receiving the product. The Customer
Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer
the issue to them. In case of any Refunds approved by the MOHANDIS ENTERPRISES, it’ll take 16-30
Days days for the refund to be processed to the end customer.

Privacy Policy

Last updated on 12-05-2024 16:05:37
This privacy policy (“Policy”) relates to the manner MOHANDIS ENTERPRISES (“we”, “us”, “our”) in
which we use, handle and process the data that you provide us in connection with using the products or
services we offer. By using this website or by availing goods or services offered by us, you agree to the
terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your
information or data in the manner described in this Policy.
We are committed to ensuring that your privacy is protected in accordance with applicable laws and
regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in
which your data is being handled by us.
MOHANDIS ENTERPRISES may change this Policy periodically and we urge you to check this page
for the latest version of the Policy in order to keep yourself updated.
What data is being collected
We may collect the following information from you:
Name
Contact information including address and email address
Demographic information or, preferences or interests
Personal Data or Other information relevant/ required for providing the goods or services to you
The meaning of Personal Data will be as defined under relevant Indian laws
Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not
be storing any credit card, debit card or any other similar card data of yours. Please also note that all data
or information collected from you will be strictly in accordance with applicable laws and guidelines.
What we do with the data we gather
We require this data to provide you with the goods or services offered by us including but not limited, for
the below set out purposes:
Internal record keeping.
For improving our products or services.
For providing updates to you regarding our products or services including any special offers.
To communicate information to you
For internal training and quality assurance purposes
Who do we share your data with
We may share your information or data with:
Third parties including our service providers in order to facilitate the provisions of goods or
services to you, carry out your requests, respond to your queries, fulfil your orders or for other
operational and business reasons.
With our group companies (to the extent relevant)
Our auditors or advisors to the extent required by them for performing their services
Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal
obligations or compliance requirements.
How we use cookies
We use "cookies" to collect information and to better understand customer behaviour. You can instruct
your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not
accept cookies, you may not be able to avail our goods or services to the full extent. We do not control
the use of cookies by third parties. The third party service providers have their own privacy policies
addressing how they use such information.
Your rights relating to your data
Right to Review - You can review the data provided by you and can request us to correct or amend such
data (to the extent feasible, as determined by us). That said, we will not be responsible for the
authenticity of the data or information provided by you.
Withdrawal of your Consent - You can choose not to provide your data, at any time while availing our
goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID:
info@mohandis.co.inIn the event you choose to not provide or later withdraw your consent, we may not
be able to provide you our services or goods.Please note that these rights are subject to our compliance
with applicable laws.
How long will we retain your information or data?
We may retain your information or data (i) for as long as we are providing goods and services to you;
and (ii) as permitted under applicable law, we may also retain your data or information even after you
terminate the business relationship with us. However, we will process such information or data in
accordance with applicable laws and this Policy.
Data Security
We will use commercially reasonable and legally required precautions to preserve the integrity and
security of your information and data.
Queries/ Grievance Officer
For any queries, questions or grievances about this Policy, please contact us using the contact
information provided on this website

Terms & Conditions
Last updated on 12-05-2024 16:05:12
These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding
agreement by and between MOHANDIS ENTERPRISES, ( “Website Owner” or “we” or “us” or “our”)
and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as
applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms
(including the Privacy Policy). We reserve the right to modify these Terms at any time and without
assigning any reason. It is your responsibility to periodically review these Terms to stay informed of
updates.
The use of this website or availing of our Services is subject to the following terms of use:
To access and use the Services, you agree to provide true, accurate and complete information to us
during and after registration, and you shall be responsible for all acts done through the use of your
registered account.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness,
performance, completeness or suitability of the information and materials offered on this website
or through the Services, for any specific purpose. You acknowledge that such information and
materials may contain inaccuracies or errors and we expressly exclude liability for any such
inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the websiteis solely at your own risk and discretion.. You are
required to independently assess and ensure that the Services meet your requirements.
The contents of the Website and the Services are proprietary to Us and you will not have any
authority to claim any intellectual property rights, title, or interest in its contents.
You acknowledge that unauthorized use of the Website or the Services may lead to action against
you as per these Terms or applicable laws.
You agree to pay us the charges associated with availing the Services.
You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or
forbidden by these Terms, or Indian or local laws that might apply to you.
You agree and acknowledge that website and the Services may contain links to other third party
websites. On accessing these links, you will be governed by the terms of use, privacy policy and
such other policies of such third party websites.
You understand that upon initiating a transaction for availing the Services you are entering into a
legally binding and enforceable contract with the us for the Services.
You shall be entitled to claim a refund of the payment made by you in case we are not able to
provide the Service. The timelines for such return and refund will be according to the specific
Service you have availed or within the time period provided in our policies (as applicable). In case
you do not raise a refund claim within the stipulated time, than this would make you ineligible for
a refund.
Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to
perform an obligation under these Terms if performance is prevented or delayed by a force majeure
event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and
construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive
jurisdiction of the courts in MUMBAI, Maharashtra
All concerns or communications relating to these Terms must be communicated to us using the
contact information provided on this website.

​

Contact Us
Last updated on 12-05-2024 16:04:21
You may contact us using the information below:
Merchant Legal entity name: MOHANDIS ENTERPRISES
Registered Address: 2, 205, PRATHMESH KUTIR, S.V ROAD, MUMBAI, MUMBAI SUBURBAN,
MAHARASHTRA, 400102, MUMBAI, Maharashtra, PIN: 400102
Operational Address: 2, 205, PRATHMESH KUTIR, S.V ROAD, MUMBAI, MUMBAI SUBURBAN,
MAHARASHTRA, 400102, MUMBAI, Maharashtra, PIN: 400102
Telephone No: 9867782096
E-Mail ID: info@mohandis.co.in

​